Information
During the winter high season can the apartments only be booked on a weekly basis. During off-season and the summer high season can the apartments be booked on a daily basis. If you book a whole week you are entitled to a discount. Check-in is earliest 15.00; check-out is latest 10.00.
We have a service agreement with a local party in Idre to make your stay as easy and comfortable as possible. You have access to quick service and help if needed. Please also visit Idre Fjälls homepage for more information of all activities offered in the area during your stay; www.idrefjall.se
FAQ – Frequently Asked Questions
Please find below the answers to frequently asked questions. If you cannot find the answer to your question below please feel free to contact us.
contact us.
What are the booking and payment conditions?
You pay 20% of the accommodation cost within 10 days from your booking date and all costs for extra, for example; end of stay cleaning and cancellation insurance. The remaining balance should be paid at the latest 40 days before arrival. When we have received the first payment you will receive a booking confirmation. When we have received the final payment we will send you all the information you need for check-in etc. If the booking takes place less than 60 days before arrival the full payment is required within 10 days.
Cancellation insurance protects you in case of cancellation. The Insurance costs 350 SEK per apartment and can be bought when you book the apartment and is valid in case of:
- Death, serious illness or accidents involving yourself, your spouse, partner, family or fellow travelers.
- Military or civil defense service.
- Serious events beyond your control that where unforeseeable at the time of booking.
The cancellation insurance enables you to cancel up to 24 hours before arrival. A medical certificate is required for cancellations within 40 days of arrival.
91 % of our guests bought the cancellation insurance last season.
Cancellation
If you have a cancellation insurance you will be refunded all of the rent except the fee for the cancellation insurance and an administration fee of 500 SEK.
If you have not booked any cancellation insurance and the cancellation takes place 40 days before arrival; the company will keep the part-payment, which is 20% of the rent and extra bought.
At cancellations when less than 40 days remain before arrival, the company will keep the whole amount paid.
Booking conditions
The minimum age required to book an apartment is 20 years. If the Customer do not meet the age requirement upon arrival, the rules for cancellation applies.
End of stay cleaning
You can book an end of stay cleaning before you arrive or as well when you are in the house provided you book it 48 hours prior your departure. If you do, you are only asked to run the dishwasher and take the garbage out before you leave. The price is 1450 SEK for apartment 535-538 and 1650 SEK for apartment 539
Pets
Pets are welcome to our house. We allow pets in some of the apartments.
The pet fee is 300 SEK (independent of the number of pets) and should be booked at the same time as the booking of the apartment.
Ski school
The closest ski school from the house is Västbacken (West slope). The meeting point is about 150 meters gliding distance from the house. Please try to book as early as possible.
Set of linen
All apartments have duvets and pillows. It is possible to rent a set of linen from Idre fjäll: www.idrefjall.se. Included in the set are also one large and one small towel.
Cot / high chair
One cot and one high chair are available in each apartment.